Guidance on using the CMS tool features. View the CMS Dashboard How to view and access the SDS Case Management System (CMS). Open a new case How to open a new case in the Case Management System (CMS). Add/update/close a step in an open case How to add/update a step/request in an open case. Email a student from the CMS How to email a student from the Case Management System (CMS). Add a note or upload a document to a student case How to add a note or upload a document to a student case. Viewing previous cases for a student How to find and view previous or other open cases for a student. Mentor or Tutor notes How to create a case and store meeting notes using the CMS. This article was published on 2024-07-29