Providing Exceptional Circumstances outcomes on a progression record

When preparing for a Programme Board, you may need to provide or view outcomes for Exceptional Circumstances (EC) cases.

You can provide a new EC outcome by opening the student’s progression record and launching their Process Course Results (PCR) screen in Assessment Hub.

You can view an existing EC outcome on the student’s progression record.

1. Open the screen of a particular cohort in Progression & Awards in the normal way. Guidance below:

   How to access the system

2. Tick the box for “Only show students with Special or Exceptional Circumstances”.

3. Find the student for whom you wish to view or provide EC outcome.

    

4. Open the progression record by clicking the “Edit” button on the far right-hand side.

    

5. Open the “SC or EC Outcomes” tab.

Each EC case is applied to both the course-level and the assessment-level.

For both levels, you need to first provide a recommended outcome and then provide a final outcome in Assessment Hub.

The progression record > “SC or EC Outcomes” tab has three decision stages depending on where you are in providing course-level outcomes.

• Course-level Special or Exceptional Circumstances: Awaiting recommendation
• Decision stage: blank
• Action: Provide recommendation

This stage means no recommended outcome has been provided at course-level in Assessment Hub.

The next step is to click the “Provide recommendation” link to launch the PCR screen for this student in the course’s Assessment Hub, and then select a recommended outcome.

Step-by-step guide on the PCR screen can be found in the “Provide a recommended outcome” section on the below page:

Recording Exceptional Circumstances outcomes at course-level

• Course-level Special or Exceptional Circumstances: the recommend outcome provided in Assessment Hub
• Decision stage: Recommendation
• Action: Provide outcome

This stage means the recommended outcome has been provided at course-level in Assessment Hub, but the final outcome has not been provided.

The next step is to click the “Provide outcome” link to launch the PCR screen for this student in the course’s Assessment Hub, and then select a final outcome.

Step-by-step guide on the PCR screen can be found in the “Provide a final outcome” section on the below page:

Recording Exceptional Circumstances outcomes at course-level 

• Course-level Special or Exceptional Circumstances: the final outcome provided in Assessment Hub
• Decision stage: Outcome
• Action: View outcome

This stage means the final outcome has been provided at course-level in Assessment Hub.

If you wish to amend the final outcome, please click the “View outcome” link to launch the PCR screen for this student in the course’s Assessment Hub.

On the PCR screen, please click “View outcome” link at the course-level, and follow the steps in the “Provide a final outcome” section on the below page:

Recording Exceptional Circumstances outcomes at course-level

After the final EC outcome has been provided and the overall course result has been published, the final outcome will be visible to students in student-friendly wording in:

• Student Self-service portal
• Student view of their EC case details in the Assessment Support Tool

Based on the EC outcome, you may need to make changes to the student’s marks, progression decision or award details.

Making changes following Exceptional Circumstances outcomes

Then, please continue from where you are in the end-to-end Progression & Awards process.

Process overview

Recording Exceptional Circumstances outcomes at course-level

Recording Exceptional Circumstances outcomes at assessment-level

Making changes following Exceptional Circumstances outcomes

Process overview

Exceptional Circumstances Policy