Frequently Asked Questions (FAQs)

Group register setup

1. Where all students are in the same group, is there no way for EUCLID to automatically create the group and register?
2. Where can I find the data I need to create the register group and students in EUCLID?#
3. I've uploaded the group file for a parent/child register, but I can't see the child group under the parent register?
4. I've received a 'Database error' when trying to load a parent/child register. Why is this?
5. I'm trying to combine register groups using the 'parent/child' facility on the csv file, but whilst it's saving without error, it's not creating all the register groups I need?

Tutor setup

1. How do we know if a tutor is in EUCLID or not?

Marking attendance

1. When a Tutor adds a student manually to the register, can they default to attended please?
2. Does adding a student to a register overwrite their previous non-attendance for the class they should have attended?
3. If a tutor records a register on a later day than the actual event, how do we know?
4. Is there a flag in EUCLID for student manually added to a register by a tutor?
5. How do we record a register for instances where the tutor is off ill and a replacement tutor takes the register?
6. Can a tutor change the register date to a point in the future, and therefore record attendance for a future event in advance?
7. I'm having trouble recording attendance on my iPad. I'm getting a message saying I cannot create a register in the future. What should I do?
8. I sometime keep my register open just in case a student arrives late, but I find the screen has frozen. Have I lost the attendance I've marked?

Register display

1. Why is ‘Course Auditor’ included as an option within ‘Exempt’ for the register?

Register engagement events

1. How will the engagement events be viewed for previous years? E.g. archived below links? Last years are already a mess, and mounting subsequent years on top will be much worse
2. Is it possible to create engagement events for previous years or will this be restricted to the current year?
3. Is there some way to flag a student to identify them for escalation within the engagement events rather than via the notes? It is very hard to report on those students that require follow up currently.
4. Does marking attendance on a register automatically update the relevant engagement event?
5. Can PGR students view their engagement events yet? (I thought this was still on hold). If so, can they see the escalation engagement events and related comments?

Related pages

Recording registers as a tutor

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