Recording Exceptional Circumstances outcomes at course-level

Guidance on how to search for students with Exceptional Circumstances and how to record outcomes at course-level in Assessment Hub.

Overview

All assessments where a exceptional circumstance has been validated by the Exceptional Circumstances (EC) team requires an outcome decision, which is recorded in the Assessment Hub.

Assessment/component/item level decisions are applied to each individual assessment/component/item where a student has an EC. Please see the bottom of this page for the guidance link.

Once an assessment-level decision has been recorded, you may need to also record a course-level decision for the overall course result, when the EC has potential impact on the student's progression outcome or award outcome.

Making course-level outcome decisions

A course-level EC outcome decision is considered as a requirement of the Progression and Awards Board. 

The available decisions of listed in Section 10.6 of the Exceptional Circumstances Policy.

View the Exceptional Circumstances Policy

The case link for each assessment will be displayed in Assessment Hub. Staff who have access to the Assessment Support Tool can open the links to view the case details.

The below flowchart demonstrates the overall process of making EC outcome decisions.

Flowchart of the overall process of making EC outcome decisions

Recommended outcome and final outcome

There are two levels of outcome decisions to be made for each course with an EC.

  • Recommended outcome
    • Pre-Board Committee makes decision on the recommended outcome and records it in Assessment Hub, before the Board meets to decide on the final outcome.
    • The recommended outcome will not be displayed to the student at any point.
  • Final outcome
    • The Board makes decision on the final outcome by either agreeing with the recommended outcome or changing it.
    • The final outcome will be displayed to the student after the course result has been published.

The reason of seperating the recommended outcome and final outcome is to support the different Committee and Board level decision-making processes. However, a recommended and a final outcome decision can be made at the same time if it is more suited to the individual School's process.

Selecting and saving a final outcome does not affect the course mark. For the outcome to be taken into consideration, the overall course mark has to be ratified and published. 

Recording course-level outcome decisions

Search for students with Exceptional Circumstances

  1. Open EUCLID, and go to "Students" tab > "Assessment and Progression" section > "Assessment Hub" option.
Assessment Hub link location on EUCLID

   2. Enter the Course Code, select the Academy Year, and slick Search.

Enter Course Code and Academy Year to search for course instance

   3. Click the “Process course results” button.

Process Course Results button location

   4. Use the filter options to find students with Exceptional Circumstances.

Use the filter options to find students

   5. Click the i button to open the screen for the student.

Click the i button to open the screen for the student

   6. Cased links are displayed at assessment/component/item level and at course level.

  • Staff who have access to the Assessment Support Tool will be able to open the links to view the case details.
Cased links are displayed at assessment level and course level

Provide a recommended outcome

  1. Beneath the course result fields, click “Provide recommendation”.
Provide Recommendation link for a course

   2. Select the recommended outcome(s), and click “Save recommendations”.

Select the recommended outcomes and click Save Recommendations.

Once saved, the outcome decision status will change from “Provide recommendation” to “Provide outcome”.

The recommended outcomes are visible to other staff in your School who have access to Assessment Hub, and will be displayed on BI reports for EC.

They are not visible to students at any point.

Provide a final outcome

  1. Beneath the course result fields, click “Provide recommendation”.
Provide Outcomes link for an course

   2. The screen is pre-populated with the recommended outcomes recorded in the previous step.

   3. If you wish to accept the currently selected outcome, select the “Accept outcome(s)” option, and “Save outcomes”.

Accept outcomes

   4. If you wish to change to other outcomes, select the “Edit outcome(s)” option, select the new outcomes, and “Save outcomes”.

Edit outcomes

Once saved, the outcome decision status will change from “Provide outcome” to “View outcome”.

The final outcomes are visible to staff at:

  • Assessment Hub
  • BI reports for EC
  • The EC case details in the Assessment Support Tool *

After the overall course result has been published, the final outcomes are visible to students at:

  • Student self-service portal *
  • Student view of their EC case details in the Assessment Support Tool *

Each outcome has its correponding student-friendly version of wording at the * highlighted places.

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