Lost or stolen passport and visa

What to do if your passport or visa document is lost or stolen

Lost or stolen Biometric Residence Permits (BRPs)

The Biometric Residence Permit (BRP) has been replaced by the eVisa. If you lose an expired BRP, this cannot be replaced, and it is not a requirement. Guidance on the new online eVisa system

Lost passport

If your passport is lost or stolen, you will need to 

  • Report the loss to the police in the country where the loss or theft occurred; 
  • Contact your country's Embassy or High Commission to report the lost/stolen passport and apply for a replacement passport

If you have lost your passport, you may need to replace the valid visa vignette (if, for example, you have a vignette that covers the full duration of your studies). Please see our "Lost Vignette" instructions below to apply for a replacement.

Updating Your UKVI Account

If you have a new passport, you should update your UKVI account: 

  • Use the "update your UKVI account details" service to add your new passport
  • Ensure your account is updated before you travel and that  your new passport is linked to your eVisa account

If your personal details have changed, you are outside of the UK and you do not have a biometric chip in your passport, you will not be able to  to use the "update your UKVI account details" service to add your new passport from outside the UK. If this is the case, you should apply for a visa vignette which lets you re-enter the UK once only. Once you are inside the UK, you will be able to use the update your UKVI account details service to add your new passport to your UKVI account and update your personal details. You should also update your student record with your new passport information.

Updating new passport to eVisa account

Update your UKVI account - GOV.UK

Lost vignette (sticker in your passport)

Lost 90-day vignette   

If your 90-day vignette is lost or stolen before you travel to the UK, you will need to do the following:   

  • Report the loss or theft of your passport to the police  
  • Obtain a new passport from the relevant authorities  
  • Apply online for a new vignette. You should select the following options: “BRP Vignette Transfer” and “To replace your visa (vignette)”.   

 In the additional information section, you should explain that you have been granted a Student route visa to study in the UK, but you need a new vignette as your original one has been damaged, lost or stolen. 

Lost vignette for full length of permission

Please contact us if you have lost your passport and vignette covering the full length of your immigration permission. 

Replace your 90-day vignette

Contact us