You should send an online enquiry form if you require immigration advice or have any questions for our team. Send us an online enquiryIf you are a current student at the university:Current Student Enquiry Form If you are a prospective or new student joining us:New Student Enquiry Form If you are a member of staff who is supporting an international student:Staff Enquiry Form Staff Immigration GuidanceOur servicesWe are here to help you get your Student visa and protect your immigration status while you are studying. Our team of experts includes three immigration advisers who provide accurate and personalised advice to students and their dependants. They are highly skilled and experienced and adhere to the Code of Practice set out by the Immigration Advice Authority (IAA). Immigration Advice Authority (IAA) websiteParents/guardians of students: We cannot provide immigration advice to you without obtaining the student's written consent to do so. If you would like our assistance in regard to your child's visa application or immigration circumstances, please ensure you provide their written consent. A short email stating they consent to you discussing their application on their behalf will normally fulfill this requirement. Our team: checks the right to study of all international students at international check-in issues Biometric Residence Permits (BRPs) to students (where appropriate)issues Confirmation of Acceptance for Studies (CAS) to students applying under the Student visa route provides information about post-study visa options works to protect and maintain the University’s Student Sponsor Licence What we can help with We can help with any questions or problems you have about studying at Edinburgh on a visa. This includes: Applying for a Student visa: for example, if you are not sure how to answer a question in the student route visa application form Student visa application check: before you submit a student route visa application, we may be able to review your application CAS (Confirmation of Acceptance for Studies): for example, fixing errors, mistakes or missing information in your CAS BRP (Biometric Residence Permit): for example, fixing errors or mistakes in your BRP ATAS (Academic Technology Approval Scheme) certificate: for example, with delays (waiting more than 12 weeks) or refusals Student visa application refusals: if your Student route visa application is refused Alternative ways to contact us Phone: +44 (0) 131 650 9265 You may be able to contact us by phone on the following days and times (UK time zone):Monday: 1pm-3pm Wed: 10am-12pmFriday: 1pm-3pm We can only provide general information on the phone and not specialist advice. You would be advised to send us an online enquiry. If you require specialist immigration advice, you will need to use an online enquiry form.One-to-one appointmentsYou may be able to request for a MS Teams appointment with an adviser, where you require immigration advice. We may offer in-person appointments where preferred and based on staff availability. You must contact us by using the relevant enquiry form before we can offer you an appointment. Please include as much information as possible when completing the form.An adviser will assess a request for whether an appointment would be suitable and necessary. Other supportAccessibility supportIf you need extra assistance to access our services, or information in an alternative accessible format, then let us know by contacting us through our online enquiry form. BSL Contact OptionsExternal immigration adviceIf you require further assistance with the application process or help in deciding which visa you may be eligible for, you may wish to seek advice from an Immigration Advice Authority (IAA) regulated immigration adviser or solicitor. Find an immigration adviser - GOV.UKGet specialist immigration advice - Citizens AdviceScottish Migration Service - Scotland GovernmentSecurity and out of hours emergency supportIf you experience a crisis or emergency outside normal working hours or you're a parent or supporter of a current student, you can contact the University through the University Security 24/7 contact number 0131 650 2257A member of Security will assist or redirect to the appropriate services.Emergency student support (out-of-hours)Victim of a crime guidancePolice Scotland's Lost Property FormLost or stolen passport and visa (BRP)Useful School Contacts | Student Administration This article was published on 2024-07-29