FAQs about degree certificate mailing

We do not send your certificate to the address on your student record, so we require an up to date address from you. This can be provided on our online address collection form. Winter 2025 and summer 2026 graduates who are not attending their ceremony are advised to complete this form.

Graduates from previous cycles who have not received their original certificate should email infopoint@ed.ac.uk. 

After submitting an address, we aim to send winter 2025 certificates within 10 working days.

Summer 2026 graduates who are unable to attend their graduation ceremony should provide the address their certificate should be sent to by 15 June using the form.

Mailing for summer 2026 graduates who did not attend will begin after the last ceremony on the 14 July. If a valid address is provided by 15 June, we will post the certificate by the end of August 2026. If you provided your address after 15 June, your certificate may be posted from September 2026.

If we have any issues with the address data you have provided we will contact you directly to resolve this, however this will likely cause delays to the above timescales.

Due to the variable shipping processes and the number of certificates to send, we are unable to provide updates on individual shipments.

Most certificates are being sent by Royal Mail or DHL. View the method of posting by country.

There are a few locations that DHL do not deliver to. If this is applicable to your delivery address, we will contact you to arrange an alternative delivery method.

Royal Mail First Class and Royal Mail Airmail are not sent trackable.

If we have contacted you to confirm your address or contact details, we will not be able to send your certificate until you have provided the information we have requested. Delays in responding may lead to your certificate being posted later.

Certificates sent by Royal Mail First Class are expected to arrive within one working day.

Certificates sent by Royal Mail Airmail are expected to arrive within 2-12 weeks depending on the delivery destination. Estimated times can be found on Royal Mail's website.

DHL delivery times are variable depending on the destination, however once your address has been processed through DHL you will receive a notification email which will include tracking information. Please note that due to the way we process these you may not receive a notification at the same time as your peers.

Due to the variable shipping processes and the number of certificates to send, we are unable to provide updates on individual shipments.

Certificates are being produced in several locations to allow us to post them as quickly as possible and we are not able to arrange collection in person.

For winter 2025 graduates if you have not yet submitted an address please do using the address collection form. If you have previously submitted an address and the estimated delivery times listed above has passed please email infopoint@ed.ac.uk with a copy of the confirmation email you received from completing the address form.

Summer 2026 graduates, please allow until the end of Augustfor your certificate to be sent. Estimated delivery times can be found above.

Graduates from previous cycles, please email infopoint@ed.ac.uk. 

Certificates are printed on security paper and are not currently available as an electronic version.